Sage ACT! Premium 2013 makes it easy for it's users to have meaningful conversation with the customers by giving an organized view of the people with whom they are doing business. This particular product will give all the relevant details for social media profiles, recent mails, task reminders and meeting notes at a single place in live condition. It is being used by various small businesses and sales team for getting the right leads, making striking marketing campaigns and helps in tracking the overall performance as well. It also manages communication history and contact details with your clients and also lets you to register sales opportunities. By using these details you can easily generate a new list of opportunities and can focus your resources at the right place in the right time. It also allows to access important information from virtually anywhere including contacts and helps in changing existing phone number or contact details and checking daily meeting schedule related to clients. It will easily integrate with your existing business software including Gmail and Microsoft Outlook as well allows getting the most out of your business by managing it digitally. It also supports newest applications which are Google maps, Sage 50 accounts, Microsoft outlook, Facebook, and many more. It also includes 45 days free technical support through email or phone. The major features included in it are such as- it enables mobile and remote access to all the users even if they are not in office, it has increased scalability as it supports 100+ users, it also keeps all your information secure with custom security permissions, it also helps in checking the team members availability at a glance, it also gives you the advantage of being able to access important customer data through your mobile phone, it also effortlessly synchronises your calendar and contacts with Microsoft Outlook for up to date information at your fingertips, it also helps in crafting e-marketing campaigns and tracks their effectiveness for getting new lead possibilities or opportunities, it also automatically post campaigns on the popular social media sites and allows the clients to share marketing with their networks, it also allows you to access a database of over 85 million contacts and helps in searching for the potential contacts for better business, it can quickly import customer related data from the Microsoft Excel, it can also create custom smart tasks to easily automate routine tasks for sending emails, it also automatically updates record fields by saving your effort and time and it can restrict who can access the crucial customer data within your company and saves lot of effort and time. This also offers a help section with frequently asked questions, tutorials, customer support through email and phone, a toll free telephone number and automatic application updates. The software has a tool bar and menu bar which includes options like file, edit, view, contacts, lookup, schedule and help. The tool bar options include groups, companies, reports, dashboard, calendar and contacts. Overall, Sage ACT! Premium 2013 is an excellent choice for CRM software and has clean and simple design which will certainly be loved by you. Another feature which makes it very popular is the fact that as you open the application and start utilising its tools and features immediately. So, it is an impeccable product for every business and sales team for enhancing their profit or bottom-line.